Troubleshooting · BitTorrent / P2P Policy
Why Subscriptions Are Temporarily Suspended for P2P / Torrents & How to Prevent It
To protect server IP reputation in European and US data centers, BitTorrent (P2P) traffic is strictly prohibited on all OOKVPN nodes.
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Step
Automatic Suspension Timer (5 min → 30 min → 2h → 24h)
When P2P traffic is detected, the key pauses automatically and resumes once the timer expires. Close torrent clients (qBittorrent, uTorrent) and P2P game launchers (War Thunder, Lesta, Zona, Stremio) or add them to Per-App Proxy direct exclusions.
Other Troubleshooting Articles
How to add steam.exe, cs2.exe, deadlock.exe & remote desktop apps to direct bypass in Happ & INCY
How to select the OutlineKeysRobot 4 JSON routing rule and update Happ (Xray >= 26.7.8)
Split tunneling setup across Happ, INCY, Shadowrocket, and Throne
Connecting to White Russian (Ultra Hysteria2, xHTTP, gRPC) & enabling tlshello fragmentation
How to connect Telegram to Happ local SOCKS5 port 10808 for reliable UDP calls
1-click HWID reset, enabling Send HWID in Shadowrocket/Throne, and changing your subscription URL
No Limit mode in Happ, Xray-TUN in INCY, and recommended tvOS clients
Unblocking the virtual TUN adapter in Windows Defender Firewall and allowing apps in macOS Gatekeeper
Using the "Support" (🎧) → "+ New Ticket" tab inside @ookvpn and copying your HWID device list
Troubleshooting & Support
Browse our step-by-step troubleshooting articles below, ask our online assistant, or contact a live operator inside the @ookvpn Mini App ("Support" 🎧 → "+ New Ticket").