Troubleshooting · Mobile Carrier Filtering
How to Fix VPN on Mobile Internet Under Carrier White-Lists & TSPU Throttling
When mobile carriers enable strict white-list filtering, direct connections to foreign server IPs are blocked. Use our White Russian relay nodes and TLS fragmentation to restore full internet access.
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Step
Step 1. Use White Russian Relay Nodes (Ultra Hysteria2 / xHTTP / gRPC)
Enable the White Russian add-on in
@ookvpn, refresh your subscription (🔄), and connect toWhite Russian Ultra (Hysteria2),White Russian xHTTP, orWhite Russian gRPC.
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Step
Step 2. Enable TLS Fragmentation (tlshello 50-100 / 10-20)
In Happ/INCY Settings, enable Fragmentation with Packets
tlshello, Length50-100, Interval10-20ms, and enable Noises.
Other Troubleshooting Articles
How to add steam.exe, cs2.exe, deadlock.exe & remote desktop apps to direct bypass in Happ & INCY
How to select the OutlineKeysRobot 4 JSON routing rule and update Happ (Xray >= 26.7.8)
Split tunneling setup across Happ, INCY, Shadowrocket, and Throne
How to connect Telegram to Happ local SOCKS5 port 10808 for reliable UDP calls
1-click HWID reset, enabling Send HWID in Shadowrocket/Throne, and changing your subscription URL
How automatic P2P protection works and which apps seed P2P traffic in the background
No Limit mode in Happ, Xray-TUN in INCY, and recommended tvOS clients
Unblocking the virtual TUN adapter in Windows Defender Firewall and allowing apps in macOS Gatekeeper
Using the "Support" (🎧) → "+ New Ticket" tab inside @ookvpn and copying your HWID device list
Troubleshooting & Support
Browse our step-by-step troubleshooting articles below, ask our online assistant, or contact a live operator inside the @ookvpn Mini App ("Support" 🎧 → "+ New Ticket").