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Troubleshooting · HWID Device Limit

How to Reset Connected HWID Devices or Reissue Your Subscription Link

Every OOKVPN subscription binds to hardware device IDs (HWID). Here is how to unlink old devices, enable HWID headers in Shadowrocket/Throne, or generate a fresh subscription URL.

  1. Step 

    Method 1. Unlink Devices in the Top Profile Bar on This Site

    When opened inside @ookvpn on Telegram, tap your profile bar at the top of the page, expand "Connected Devices (HWID)", and tap ✕ or "Reset All".

  2. Step 

    Method 2. Change Subscription Link or Add Device Slots in @ookvpn

    In the @ookvpn Mini App, open your key settings to "Change Subscription Link" or purchase an extra device slot for 50 RUB. In Shadowrocket and Throne, ensure Send HWID: ON is enabled.

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Troubleshooting & Support

Browse our step-by-step troubleshooting articles below, ask our online assistant, or contact a live operator inside the @ookvpn Mini App ("Support" 🎧 → "+ New Ticket").

🎮 Steam / CS2 / Games Exclusions ⚙️ XrayCore / geo-date Error 📱 Mobile White-Lists Bypass 🏦 RU Banks & Gosuslugi 📞 Telegram & Discord Calls 🔑 Reset HWID Device Limit 👨‍💻 How to Contact Support
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Connect Your OOKVPN Subscription

When you open this guide inside @ookvpn on Telegram, your active subscription is imported automatically in 1 click. If you opened this page in an external browser, paste your subscription link below:

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